Susan M. Zeamer J.D.

Life Skills Coach & Career Counselor

Ms. Zeamer started her educational career at Penn State University as a psychology major with an emphasis on victimology and criminal justice/criminal behavior. Following graduation, she became certified as a rape counselor and began an internship in the Lancaster County District Attorney’s child sex
offense unit. These experiences increased her compassion and developed the strength to walk into people’s lives, when most were afraid to open that door, and talk to them at what they felt may be their worst moments.

She resumed her educational career by studying Law at Duquesne University. Continuing her love for counseling, she chaired the Alternative Dispute Resolution/Client Counseling Board, which focused on how to best counsel your client as well as talking through disputes as opposed to simply litigating them. She began her legal practice with the Pennsylvania Governor’s Office of General Counsel assigned to the Board of Probation and Parole. Here she tied her love for justice, serving victims, and counseling together. She worked with the Sex Offender Assessment Board and the Office of the Victim Advocate, as well as provided counsel to the Board, the Board’s Hearing Examiners, and Parole Agents. She entered into private practice three years later. 

Over the course of her 15-year legal career, much of her time and focus have been spent on counseling clients, helping them to solve what turns out to be their most stressful moments and problems. She has learned to counsel the person and not just the problem, dealing with their stress and anxiety not just their legal issues. Motivated by a desire to help folks, she sought opportunities to further develop her personal coaching and
counseling skills at and through her church. As part of the Care Ministry, she serves on the Benevolence Team, coaching folks on their financial issues, but also counseling them on the underlying issues that may have impacted or caused the financial stress.  She has also coached Life Group leaders, coaching them on how to best handle
personality conflicts, leadership issues, and problems. All of these experiences have made her a better listener, problem-solver, and counselor. 

Meet the Team

Heidi Ramsbottom PhD. 

Licensed Psychologist and Founder

Dr. Heidi has worked for over 20 years with children, adolescents, parents, families and adults of all ages. Her favorite memories are of the women and many children that she has gotten to know - extraordinary people that have shared their stories. She personally knows the demands of many roles. Over the years, she has worn many hats - wife, mom, student, therapist, researcher, friend, and community volunteer. In busier years, her friends would question how she accomplished what she did…and there were many days where she had more than her share of apprehension and fear. She knows how hard it can get when things don't fall into place exactly as we'd like or when the demands of one of our roles pull us in a new direction. It can be really challenging! When she grew weary and frustrated in completing her responsibilities, she started studying up on how to do it better. She read endless volumes, participated in therapy, and sought the wisdom of others. She learned a lot about how to manage things better - wisdom that has helped her stay peaceful and satisfied with her life. This has also helped those who join her in therapy. 

​She looks forward to hearing about you and the many hats that you wear. 

Testimonial from a mother...

"As a parent, I was unsure who to turn to for help for my teenage daughter. I was worried and felt shut out and helpless. Dr. Heidi quickly developed a rapport with my daughter. Her abundance of compassion, sincerity, and understanding is a perfect compliment to her frank and insightful feedback and directives. And knowing just when the time was right, she included me in the process of my daughter's healing. Empowerment and confidence soon replaced fear for both me and my daughter. We will always be grateful for her guidance through these rough times."

Nancy Bailey PhD, CAADC, CCDP/D​

​Professional Counselor

Dr. Bailey has over 20 years of experience working with adult clients affected by substance use disorder and trauma related issues. Dr. Bailey has extensive experience in conducting customized Intensive workshops, group or individual counseling sessions, long-term client and family case management, and behavioral health care industry training and development. Nationally known in the behavioral health treatment industry, Nancy is passionate about “creating an environment where individuals, families, and groups can heal and grow in a safe and supported space.” Treatment modalities include; Post Induction Therapy (PIT), EMDR, Cognitive Behavioral Therapy (CBT), Mindfulness Based Stress Reduction (MBSR), and trauma-informed experiential methods. Dr. Bailey has experience working with executives, high profile, government, and entertainment industry clients where discretion and confidentiality are paramount. Dr. Bailey has worked at Caron Treatment Centers and White Deer Run in Pennsylvania; Rosewood Treatment Centers for Eating Disorders, and The Meadows of Wickenburg, Arizona. Nancy has trained extensively with Pia Mellody using the Post Induction Therapy (PIT) Model. Nancy works from a positive and collaborative model that is inclusive and solution oriented. Dr. Bailey is also the owner of Desert Moon Consulting, LLC and provides consulting services with behavioral health care facilities in the United States to aid in the development and enhancement of their clinical program curriculum, staff training, and delivery of clinical services.